High-Accuracy Tools for Surveying and Engineering: Your Go-To Source for Laser Levelers, Construction Lasers, Pipe and Cable Locators, and Total Stations

Yes. Some restrictions apply for some items being shipped to Alaska, Hawaii & Puerto Rico. There maybe additional shipping cost to ship to these states. **

No.

Yes!! Most orders of $175 or more get free shipping. Non standard & LTL items have a shipping fees.

We charge a flat rate of $11.99 for all orders under $175.

If you purchased a sale item, the merchandise is not returnable. For all other orders, a RMA must be requested prior to any item being returned. Please call our customer support team for the RMA and further instructions. All orders must be sent back in its original packaging and Include a copy of your RMA slip and send the package via UPS ground or US Postal Service parcel post with tracking. For your protection, please insure the package for its full value. 

Please contact our customer service team at Customerservice@titantoolsDirect.com for further information on how to start your return.

We charge a 20% restocking fee, additionally there is a non refundable 3% credit card processing fee on all returns & cancelled orders, except damaged items.

Orders are typically processed the same day they are submitted, but it can take about 1 to 2 business days depending on demand. We do not process or ship orders on weekends or holidays. The lead time for each item is displayed on its product page, with some items shipping the same day and others having longer lead times. Estimated delivery times are based on the shipment date. For specific lead times, please contact our support team at customerservice@titantoolsdirect.com

Delivery time does not include weekends and holidays as "business days". Our system will quote the latest delivery date possible.

Once orders are placed on our website, they are processed for shipping within 2 hours. To find out if you can still make changes to your order, please email our customer service team at customerservice@titantoolsdirect.com

Include your name, address, phone number, and order number.

We accept PayPal, Visa, Mastercard, American Express, Discover and Afterpay.

We also offer payment options via ACH, Zelle, Venmo and Cash app.

Your credit card will be pre-authorized for the full amount when the order is completed. It can take up to 3-5 business days for the hold to drop from your card, but this also depends on the particular banking institution. The payment is finalized when the items are shipped.

If your item is damaged, keep all of the packaging it came in and call our customer care team right away.

Yes. Please check the product pages for bulk discounts. If not listed, please feel free to email us at Customerservice@TitantoolsDirect.com and we can let you know of any bulk discounts.

You can return products within 45 days of purchase for a refund or replacement, no questions asked! Take a look at our return Policies for additional information on returns.

Yes for general/regular returns.

No if you received a damaged or defective product. For our full policy on returns, please see visit our returns page.

Please note: We do not accept returns or exchanges for any international orders placed outside of the continental US.

There is a 20% restocking fee for all returned items.

Please Note that there is also a 20% fee for refused deliveries because of the costs associated with shipping an item twice to and from our warehouse. Before submitting the order, we advise that you go over our company policies.