USA Owned & Operated
Equipment Repair
Troubleshooting and repair of supported mechanical, electronic, display, housing, control, and performance-related issues.
Equipment Repair, Service & Calibration
Professional Service for Surveying and Construction Equipment
Titan Tools Direct provides diagnostics, repair, calibration, cleaning, and preventive maintenance for supported surveying instruments and construction lasers. Our team helps contractors, surveyors, engineers, municipalities, and organizations keep critical equipment accurate and field-ready.
Professional Repair & Calibration Support
- Total stations, robotic total stations, and theodolites
- Rotary, grade, slope, line, and pipe lasers
- GNSS receivers, data collectors, and field controllers
- Clear diagnostics and estimates before chargeable repairs
- Nationwide mail-in service for supported equipment
Repair, Calibration & Maintenance Services
Service availability depends on the equipment model, condition, technical support, and parts availability.
Calibration & Verification
Accuracy testing, adjustment, calibration, and applicable service documentation for supported surveying and construction instruments.
Preventive Maintenance
Inspection, cleaning, testing, and maintenance intended to reduce unexpected downtime and extend equipment life.
Total Stations
Service evaluation for standard and robotic total stations, including accuracy, mechanical, optical, display, and operational concerns.
Construction Lasers
Repair and calibration support for rotary, grade, slope, line, and pipe lasers, subject to model serviceability.
GNSS & Field Controllers
Hardware evaluation for supported GNSS receivers, data collectors, field controllers, displays, keypads, ports, and related components.
Brands We Frequently Support
Topcon · Leica Geosystems · Trimble · Spectra Precision · Sokkia · CHCNAV · GeoMax · Nikon · David White · Bosch · Hilti · SitePro · and other leading brands
Brand names and trademarks are the property of their respective owners. Brand inclusion does not necessarily indicate authorized service-center status or manufacturer affiliation.
How the Service Process Works
Start with the form so our team can review the equipment before you send it.
Submit Your Request
Provide your contact information, equipment details, and a description of the issue.
Service Review
Our team reviews the request and confirms whether the equipment can be supported.
Send the Equipment
You receive applicable packing, shipping, or drop-off instructions.
Inspection & Service
The instrument is evaluated and any required estimate is provided before chargeable work proceeds.
Why Choose Titan Tools Direct for Equipment Service?
Titan Tools Direct supports professionals who depend on accurate and reliable equipment in the field. Our service process is designed to provide clear communication, practical recommendations, and dependable support from initial review through return delivery.
Who We Support
- Land surveyors and engineering firms
- General contractors and construction companies
- Municipalities, utilities, and public agencies
- Educational institutions and training programs
- Businesses managing multiple instruments or service schedules
Common Service Needs
- Annual calibration and accuracy verification
- Equipment that has been dropped, impacted, or exposed to harsh conditions
- Display, keypad, housing, port, or power issues
- Preventive maintenance before a major project
- Evaluation of older or discontinued models
Service Details
Why is professional calibration important?
Precision instruments can drift out of tolerance from transportation, impact, temperature changes,
vibration, and normal jobsite use. Periodic verification and calibration help reduce measurement
errors, rework, and unexpected downtime.
Can you service equipment purchased somewhere else?
Equipment does not generally need to have been purchased from Titan Tools Direct for you to submit
a request. Service availability depends on the manufacturer, model, condition, and parts support.
Can you service older or discontinued models?
Some older models may still be serviceable. Submit the brand, model, serial number, and symptoms so
our team can evaluate technical and parts availability.
Do you work with companies that have multiple instruments?
Yes. Surveying firms, contractors, municipalities, educational institutions, and other organizations
can submit requests for multiple instruments and discuss recurring calibration or fleet-service needs.
Frequently Asked Questions
How much does equipment repair or calibration cost?
Pricing depends on the instrument, requested service, labor, condition, and replacement parts.
When applicable, an estimate will be provided before chargeable repair work begins.
How long will service take?
Turnaround time varies based on equipment type, required work, current workload, and parts
availability. The service team will provide additional information after reviewing your request
and inspecting the instrument when necessary.
How should I ship my equipment?
Submit the service form first and wait for instructions. When shipping is approved, use the original
hard case when available, place it inside a sturdy shipping box, and use adequate padding to reduce
the risk of transit damage.
What information should I include?
Include the brand, model, serial number, equipment type, accessories being sent, and a clear
description of the problem. Mention any drops, impacts, water exposure, error messages, or known
accuracy concerns.
Should I ship the equipment before contacting you?
No. Complete the service request first and wait for confirmation and shipping or drop-off instructions.
Can you prioritize an urgent repair?
Include your required deadline in the form. Expedited options depend on equipment type, workload,
parts availability, and the scope of work.
Ready to Get Your Equipment Back to Work?
Whether your equipment needs repair, calibration, preventive maintenance, or diagnostics, our service team is ready to help. Submit your request today and we’ll contact you with the next steps.